Support and sales
For SDS orders, API subscriptions, billing questions, and product support, email our domain contact.
support@chemengine-datatools.comContact
Reach ChemEngine Datatools
Contact us for support, product questions, API access, R&D SDS intake help, or responsible security disclosure. ChemEngine Datatools is operated online and does not publish a walk-in office address or phone number.
Security reports
For vulnerability reports, suspected abuse, or security concerns, use the security contact listed in security.txt.
security@chemengine-datatools.comWhat to include
- For SDS or label support, include your order email, chemical identifier, and delivery question.
- For API questions, include your intended volume, regions, and webhook or integration needs.
- For security reports, include affected URLs, reproducible steps, impact, and a safe proof of concept.
See also security.txt, Privacy Policy, and Terms of Service.